PricePoint™: Q2 2016 Points to Consider in the Pricing of Outsourcing Services

30 Sep 2016
by Abhishek Sharma

 

PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact the pricing. Additionally, the reports include insights on contemporary outsourcing trends driven by key market developments.

 

Scope

PricePoint Q2 2016 includes the following:

  • Assessment of pricing drivers in ITO and BPO, including:
    • Buy-side dynamics
    • Supply-side dynamics
    • Key macroeconomic factors
    • Overall impact of the drivers on pricing in Q2 2016
    • Pricing outlook for Q3 2016
  • Featured research
    • Healthcare payer services

Contents

This report contains in-depth analysis of the drivers that impact the pricing of ITO and BPO services in India and United States. The drivers included in the analysis are:

  • Buy-side drivers including deal size, deal volume, value mix, and new deal-renewal mix
  • Supply-side drivers including resource utilization, support costs, and service provider financial performance
  • Macroeconomic factors including operating cost inflation and foreign exchange rates

The report also contains the aggregated impact of these drivers on pricing in Q2 2016 and the outlook for Q3 2016.

The featured research section includes:

  • Key subfunctions and factors affecting the decision to outsource these services
  • Key trends in healthcare payer services space
  • Pricing models and analysis of price variation by subfunction
  • Trends shaping the future of healthcare payer services

 

 

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