PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand- and supply-side as well as macroeconomic factors that impact the pricing. Additionally, the reports include insights on contemporary outsourcing trends driven by key market developments.
Scope
PricePoint Q3 2015 includes the following:
Assessment of pricing drivers in ITO and BPO including:
Buy-side dynamics
Supply-side dynamics
Key macroeconomic factors
Overall impact of the drivers on pricing in Q3 2015
Pricing outlook for Q4 2015
Featured research
Legal process outsourcing
Contents
This report contains in-depth analysis of the drivers that impact the pricing of ITO and BPO services in India and United States. The drivers included in the analysis are:
Buy-side drivers including deal size, deal volume, value mix, and new deal-renewal mix
Supply-side drivers including resource utilization, support costs, and service provider financial performance
Macroeconomic factors including operating cost inflation and foreign exchange rates
The report also contains the aggregated impact of these drivers on pricing in Q3 2015 and the outlook for Q4 2015.
The featured research section includes:
Major services in legal process outsourcing domain along with the top LPO service providers
Key trends in the LPO space
Analysis of price variation by nature and category of services as well as type of service provider
Note: this report is from 2012. See our most recent R2R research report.
The Finance & Accounting (F&A) function comprises three end-to-end processes – Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R). This report focuses on…
