PricePoint reports identify trends in the pricing of ITO and BPO deals through a comprehensive analysis of key demand-side, supply-side, and macroeconomic factors that impact the pricing. Additionally, these include insights into contemporary outsourcing trends driven by key market developments.
Scope
PricePoint Q2 2015 includes the following:
Assessment of pricing drivers in ITO and BPO, including:
Buy-side dynamics
Supply-side dynamics
Key macroeconomic factors
Overall impact of the drivers on pricing in Q2 2015
Pricing outlook for Q3 2015
Featured research
End-user computing (EUC) services
Contents
This report contains in-depth analysis of the drivers that impact the pricing of ITO and BPO services in India and United States. The drivers included in the analysis are:
Buy-side drivers including deal size, deal volume, value mix, and new deal-renewal mix
Supply-side drivers including resource utilization, support costs, and service provider financial performance
Macroeconomic factors including operating cost inflation and foreign exchange rates
The report also contains the aggregated impact of these drivers on pricing in Q2 2015 and the outlook for Q3 2015.
The featured research section includes:
Key services under the end-user computing and the primary factors that determine EUC pricing
Note: this report is from 2012. See our most recent R2R research report.
The Finance & Accounting (F&A) function comprises three end-to-end processes – Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R). This report focuses on…
