Boosting Productivity in Independent Testing Services

25 Jun 2014
by Chirajeet Sengupta

Executive Summary

With limited incremental arbitrage possibilities, enterprises are trying to drive higher productivity within testing services. Automation has significant potential to increase efficiency – however, automation itself is rapidly becoming non-differentiated. Other levers, such as a focus on functional and domain expertise, industrialization of the delivery model, and deployment of utility infrastructure, can also create significant impact.

Improving productivity standards in testing services can create significant financial impact. A combination of multiple initiatives to drive superior productivity standards in testing services can enable cost savings amounting to 5 to 10% of the overall IT services budget.

This report continues our ongoing research on the productivity agenda for the broader IT services market, with a specific focus on testing services. This report contains:

  • A productivity maturity framework for testing services
  • Best practices for boosting productivity in testing services
  • Recommendations for enterprises seeking to enhance productivity in testing services
 

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