On April 12, Everest Group hosted a webinar titled, "Outsourcing Pricing: 3 Pitfalls and 2 Unknowns Enterprises Need to Know in 2022."

The market for outsourced services has changed drastically in the past twelve months. With the talent shortage shaping up to be a long-term dilemma that will likely last years, compounded with industry uncertainty brought on by the Ukraine war, enterprises are navigating uncharted territory.

This expert panel discussed three critical outsourcing pricing pitfalls that enterprises should watch for now and two unknowns to be aware of throughout 2022.

Our experts addressed the following questions:

• What key elements will ensure that pricing-related uncertainties can be managed correctly in 2022?
• What unknowns should enterprise buyers keep in mind for 2022?
• What are the pricing pitfalls that enterprises should avoid?