Process mining plays a key role in enabling operational excellence and accelerating organizations’ digital transformation journeys by providing a fact-based approach to discovering, monitoring, and optimizing as-is processes. It is rapidly gaining traction across geographies and finding a wide range of use cases across business functions and verticals, as it can help improve operational efficiencies, ensure compliance, and enhance customer experience. Recognizing market needs, technology providers are also evolving rapidly in terms of their product capabilities, features, and functionalities. However, to achieve success, it is critical for enterprises to select the right-fit process mining technology partners.
In this report, we study 19 process mining technology providers and position them on Everest Group’s PEAK Matrix®, categorizing them into Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The research will help buyers select right-fit technology providers for their needs and enable providers to benchmark themselves against each other.
In this PEAK Matrix® report, we provide: