Process mining is a key enabler to achieve process excellence and accelerate organizations’ digital transformation journeys. It has emerged as one of the fastest growing markets in the intelligent automation space due to increasing enterprise awareness of the technology and its benefits. It is rapidly gaining traction across geographies and finding a wide range of use cases across business functions and verticals. The adoption of process mining solutions does not only help enterprises achieve cost savings and operational efficiencies by identifying process optimization/automation opportunities, but also improves workforce productivity and enhance customer experience. These products are also evolving rapidly in terms of their capabilities, features, and functionalities. To achieve success, it is critical for enterprises to select the right process mining technology partner(s).
In this report, we assess 18 leading technology vendors in terms of their process mining products, vision & capability, and market impact and categorize them into Leaders, Major Contenders, and Aspirants. The research will help buyers select the right-fit technology vendor for their needs, while technology vendors will be able to benchmark themselves against each other.
In this PEAK Matrix® report, we provide: