Managed Service Provider (MSP) – Service Provider Profile Compendium 2016

The Managed Service Provider (MSP) Compendium 2016 provides accurate, comprehensive, and fact-based snapshots of service providers in the MSP market. The study offers a detailed profile of each MSP providers assessed, with a comprehensive picture of their service suite, scale of operations, technology solutions, and delivery locations. In addition, each profile delivers an insightful analysis of the capabilities of the respective service provider.

This compendium contains profiles of 19 MSP providers that were evaluated in the MSP PEAK Matrix 2016 and are segmented into three categories (in alphabetical order within each category):

• Leaders: Allegis Global Solutions, KellyOCG, ManpowerGroup Solutions TAPFIN, Pontoon, and RandstadSourceright
• Major Contenders: Agile•1, Alexander Mann Solutions, AMN Healthcare, Geometric Results Inc., Hays, HCMWorks, Impellam Group, nextSource, PRO Unlimited, Superior Group, and ZeroChaos
• Aspirants: Capita Resourcing, Hudson RPO, and Yoh

Contents

Each profile captures the following MSP-specific details:

• MSP service capability and strategy: Includes key leaders, MSP experience, technology, engagement models, and geographic focus
• MSP portfolio: Includes segmentation of managed spend by job families, type of worker, and clientele by industry
• Key MSP delivery locations: Includes details of key delivery locations across the world
• Detailed assessment of MSP capabilities: Everest Group’s assessment of the capabilities and remarks on service provider’s key strengths and areas of improvement

Membership(s)

Managed Service Provider