Digitization and automation are driving the talent landscape of the Banking, Financial Services, and Insurance (BFSI) industry. The sector is slowly moving away from traditional legacy systems and is embracing next-generation technologies to better serve their customers. This shift is not only reshaping operational dynamics but also changing the skills demand towards a blend of technology and financial expertise. However, talent demand-supply gaps and retention challenges are hindering this transformation.
Today, many forward-looking BFSI organizations are leveraging data-driven approaches, new sourcing methods, and advanced technologies to build a resilient and agile workforce. They are increasingly utilizing Managed Service Providers (MSPs) and Recruitment Process Outsourcing (RPO) services to build their talent strategy, acquire different types of workers, and effectively manage talent acquisition programs. In this viewpoint, we explore avenues through which BFSI organizations can future-proof their talent strategies and adapt to the evolving business landscape.
In this viewpoint, we explore the emerging trends that are shaping talent strategies in the BFSI industry as we address the following key questions: