Trust and Safety – Content Moderation Service Provider Compendium 2021

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Trust and Safety – Content Moderation Services PEAK Matrix® Assessment 2021

Everest Group’s Trust and Safety – Content Moderation Service Provider Compendium 2021 provides accurate, comprehensive, and fact-based snapshots of 18 trust and safety – content moderation service providers. It offers a detailed profile of each service provider – with a comprehensive picture of its scale of operations, recent developments and investments, technology solutions, and delivery locations – and specifies the provider’s position on the Everest Group PEAK Matrix®.

Scope

All industries and geographies

Contents

Each service provider profile provides the following details:

• Trust and safety – content moderation services overview: key leaders, revenues, FTEs, and recent developments and investments
• Trust and safety – content moderation services delivery locations: details of key delivery locations worldwide
• Trust and safety – content moderation services client portfolio: major clients and recently announced contracts, as well as trust and safety revenue split by geography and industry, client split by buyer size, and FTE split by segment
• Trust and safety – content moderation services technology solutions: brief descriptions of key technology solutions
• Detailed assessment of trust and safety – content moderation services capabilities: market success, delivery capability assessment, and remarks on each service provider’s strengths and limitations