Robotic Process Automation (RPA) has the potential to offer high value in terms of inorganic reduction in costs and improvement in productivity. Moreover, the value is realized in a relatively short time as deployments are fairly quick and at low risk, helped by the non-invasive integration that is easily remediable. As a consequence, many enterprises and global services providers are investing in this arena. However, RPA is a burgeoning market with technologies that are still relatively unknown to many potential buyers in terms of solution features, deployment models, supporting frameworks, and commercial aspects. The technologies are also evolving, with an expanding feature set and increasing richness of functionality.
In this context, this report examines the RPA technologies for creating a virtual workforce. It assesses 10 of the leading technology vendors and compares & contrasts their technologies within Everest Group's Feature, Implementation, and impacT (FIT) Matrix™ framework.
In this study, we analyze the RPA technology vendor landscape across various dimensions:
Only robotic solutions that are sold on license, and irrespective of any ongoing business or IT process outsourcing services, were considered for this report. These include software that can be deployed and run by the clients in-house or those that require professional services for deployment, as well as ongoing services that are part of a hosted offering.
Solutions from these 10 technology vendors have been assessed: Automation Anywhere, Blue Prism, Kofax Kapow, Kryon Systems’ Leo, NICE (Robotic Automation), Redwood RoboFinance, Softomotive (WinAutomation & ProcessRobot), Thoughtonomy, UiPath, and WorkFusion.
Some key elements and findings of the report are: