Renewals and recompetes provide an opportunity for non-incumbent players to expand their wallet share amidst disruptive factors such as saturation, slowing growth rate, and newer and more agile competitors. It also allows buyers a chance to a make course correction based on lessons learned during the lifetime of the just-concluded engagement and adjust sourcing strategy to suit the current business environment.
In particular, buyers of Application Services (AS) with long-term multi-tower engagements are driving the productivity agenda hard and are not averse to looking at alternative service providers to counter the declining productivity levels.
Over US$76 billion worth of ITS and BPS contracts are up for renewal in the 24 month period starting April 1, 2015. This report explores trends in such upcoming renewals.
The report ‘Upcoming Contract Renewals – Application Services’ includes data and insights, specific to deals nearing end of term, expanding upon the following: